These are from our 2014 – 2017 Strategic Plan. Click here for more information.

Our Role

  • Listen to concerns and perspectives
  • Advocate for consumer access to fair processes
  • Ensure focus is on positive student outcomes
  • Resolve complaints through alternative dispute resolution techniques
  • Collect data, identify trends, and report recommendations to policy makers and elected officials to improve educational access and outcomes for students
  • Answer questions about the public education system

You can also read about our role in Arabic, Chinese, Russian, Spanish, Somali, or Vietnamese.