Yes, you should receive both a call and a written report.
Schools are required to make a reasonable effort to notify parents verbally within 24 hours if a child is restrained or isolated.
Schools are also required to provide written notice regarding any use of restraint or isolation.
The written notice must be sent no later than 5 business days after the use of restraint or isolation.
If English is not your primary language, and you cannot read English well, the school should translate the notice into your language.
If you hear that your child was restrained or isolated, but you do not get a written notice within about a week, you can try calling or emailing your child’s principal to ask for the written notice.