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Black and White Icon of electronic device sending message. Created by Priyanka from Noun ProjectOnline –  We encourage you to use our new Online Intake Process.  You will need to create an account with your name and a valid email address.  After you create an account and complete the online intake process, someone will follow up with you as soon as possible to either provide information or schedule an appointment.  Our online intake is available at all times, but someone will follow up during normal business hours.

Business Hours

  • Monday: 9:30 a.m. - 5:30 p.m.
  • Tuesday: 8:00 a.m. - 6:00 p.m.
  • Wednesday 8:00 a.m. - 6:00 p.m.
  • Thursday 9:30 a.m. - 5:30 p.m.

Black and white icon of mobile phone making a call. Created by Thays Malcher from Noun Project.By Phone –  If you prefer to talk to someone in person, or need assistance completing the online intake process, please call us toll free at 1-866-297-2597 during our business hours. Our staff can access phone interpretation for more than 150 languages.  

Black and white icon of envelope with two papers inside.Created by Anang Taufik from Noun Project.By Fax or Mail – Download a Request for Ombuds Services form and submit the completed form by fax, mail or email (contact information is printed on the forms) to OEO. Fax: 1-844-886-5196.

News and Events

Attendance and Truancy during COVID

Schools are taking attendance during remote learning. Contact the school if your child participated in remote learning, even if it wasn’t a live class, and you don’t think the school knows. If your child was not able to participate because of COVID-related problems, contact the school to excuse their absences.   

If your child has unexcused absences, the school should be reaching out to you to understand why and to help address barriers to learning.

Please contact us if we can help.

Interpretation Tips Card translated into:

Arabic_بطاقة نصائح الترجمة الفورية_Interpretation_Support_Tips_Card

Chinese_Simplified_口译提示卡_Interpretation_Support_Tip_Card

Chinese_Traditional_口譯貼士卡片_Interpretation_Support_Tip_Card

Korean_통역 도우미 카드_Interpretation_Support_Tip_Card

Russian_Карта_с_подсказками_при_устном_переводе_Interpretation_Support_Tips_Card

Somali_Kaarka_Tilmaamaha_Turjumaada_Interpretation_Support_Tips_Card

Spanish_Consejos_de_Interpretación_Interpretation_Support_Tips_Card

Tagalog_Kard_ng_mga_Tip_sa_Pagsasalin_Interpretation_Support_Tips_Card

Vietnamese_Thẻ_Lời_khuyên_phiên_dịch_Interpretation_Support_Tips_Card

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